Job Title:  Front Desk Coordinator

Location: Washington, Michigan 

Company: Hess Beauty Bar 

About Hess Beauty Bar:

Hess Beauty Bar has proudly served the Washington area for over three years, specializing in acne treatments and skin revision. Our mission is to take the guesswork out of skincare by providing proven, results-driven protocols that help transform our clients’ skin and lives. We focus on personalized care and education to guide each client toward their skincare goals, making us the go-to destination for effective skincare solutions.

As a growing business, we’re committed to fostering an environment where both clients and team members feel supported and empowered. We value strong relationships and are passionate about helping our team grow alongside our clients, creating a place where personal and professional success thrives together.

Responsibilities:

• Client Experience: Welcome clients with a warm, professional demeanor to create a positive and memorable experience at Hess Beauty Bar.

• Storefront Oversight: Oversee the storefront by assisting clients with product recommendations and purchases, restocking inventory, and maintaining a clean, organized front area.

• Phone & Scheduling Support: Handle incoming calls, answer inquiries, screen potential clients for services, and efficiently schedule appointments.

• Client Guidance: Explain available treatments, provide detailed information about services, and guide clients toward options that best suit their needs.

• Administrative Duties: Track inventory, process payments, coordinate product pickups, and maintain accurate client records using our system.

• Operational Assistance: Support the smooth operation of the business by offering creative solutions and assisting with daily tasks to keep everything running efficiently.

Qualifications:

• Team Player: Reliable, resourceful, and thrives in a collaborative environment.

• Strong People Skills: Friendly, professional, and approachable demeanor with a client-focused attitude.

• Organized and Detail-Oriented: Proven ability to multitask effectively and maintain high attention to detail.

• Effective Communicator: Excellent verbal and written communication skills to ensure smooth client and team interactions.

• Tech-Savvy: Proficient in scheduling software, inventory systems, and social media platforms.

• Proactive Problem-Solver: Creative thinker with the ability to make quick, thoughtful decisions that benefit the team and business.

Benefits:

• Paid Time Off for holidays including Thanksgiving, Christmas Day, New Year’s Day, Memorial Day, Independence Day, and Labor Day.

• Employee Discount on products and treatments.

• Paid Training to support your professional growth.

• Be part of an ongoing, growing business that focuses on long-term growth and development for our team.

Pay Range: $16-$18/hour, based on experience and skills + bonuses.

Why You’ll Love Working Here:

• Be part of a growing business where your contributions are valued and appreciated.

• Enjoy a supportive work environment with opportunities to learn about the beauty industry.

• Interact with amazing clients and help them feel confident and cared for.

• Work in a welcoming, professional, and organized space designed with wellness in mind.

Why Join Us:

At Hess Beauty Bar, we create a safe, welcoming space where both clients and team members feel valued, heard, and seen. As a growing business with big plans for expansion, we prioritize building strong relationships and fostering an environment where your personal and professional growth is as important as our success. By joining our team, you’ll have the opportunity to:

• Make a real impact on clients’ lives by helping them achieve their skincare goals.

• Work in a supportive environment that encourages personal and professional development.

• Grow your career with opportunities to advance as we expand.

How to Apply: 

If you’re excited about this opportunity, we’d love to hear from you!

• Upload your resume and upload a cover letter of why you would be the right fit for HBB!

Join Hess Beauty Bar and help us redefine what it means to provide exceptional care in the beauty industry. We can’t wait to meet you!